Refund policy

Return and Refund Policy

Because all our products are made to order, we do not accept returns or exchanges if you ordered the wrong size or color, selected the wrong product, or simply changed your mind.

We will gladly replace or refund items that arrive:

• Damaged
• Defective
• With a manufacturing error
• Incorrect (the product, size, or color does not match your order)

How to report an issue

After your order is delivered, you will receive a follow-up email from our fulfillment partner, Printify. Use the Printify Connect link in that email to report the issue directly to Printify within 30 days of delivery.

Please provide:

• Your order information
• A clear photo showing the issue
• A photo of the packaging if the item was damaged during delivery
• A photo or video showing all affected products together if multiple items have the same issue

You do not need to return a damaged, defective, or incorrect product.

Once the request is reviewed and approved, a free replacement or refund will be provided, depending on the situation.

If you cannot locate the post-delivery email, contact us through our website contact form and include your order number. We will send you a secure Printify Connect link created specifically for your order.